Connect - Live Support app for iPhone and iPad
Developer: Boomtown Network Inc
First release : 15 Jan 2015
App size: 133.2 Mb
Connect is simply the best way to get help with the technology at your business – both remotely and onsite. From point-of-sale to WiFi, software to hardware, we’ve got you covered.
With Connect, you can get support from all your technology providers in one place and you have the flexibility to choose exactly how you want to receive it, including:
INSTANT TEXT CHAT: Chat directly with each of your technology providers to get quick answers and resolve simple issues on your own time.
LIVE VIDEO CHAT: Immediately video chat with an experienced technician to troubleshoot and resolve your technology issues in real time. It’s like having a technician in your store, but faster and at a fraction of the cost.
LOCAL TECHNICIAN DISPATCHING: Connect members have access to Boomtowns nationwide network of local, certified technicians who will come directly to your location and solve your issues in person.
DETAILED SUPPORT TICKETS: Stay informed with real-time updates of your active support tickets and review in-depth details of your service history.
Ditch the sticky note of 800#s and never sit on hold again – Connect is simply a better support experience.
Get Connect today and join the support revolution!
Lastly, for the best support experience, Connect utilizes your location. Continued use of GPS running in the background can dramatically decrease battery life.